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A Streamlined Transport Booking Portal For A Healthcare Provider
Overview
PowerGate Australia collaborated with a healthcare-focused organization to develop a web-based transport booking portal aimed at simplifying and managing non-emergency medical transportation. Built with Laravel for the backend API and Vue.js for the frontend interface, the platform provides a seamless experience for both clients and administrators.
The solution includes a client-facing portal for submitting and managing transport requests, alongside an admin portal for handling bookings, driver assignments, vehicle coordination, and organizational branding. This project plays a vital role in improving service efficiency and accessibility for healthcare-related transport operations.
How we help our client
The engagement followed a fixed-cost, statement-of-work (SOW) model, where requirements were delivered incrementally—starting from basic features like sign-in/sign-up and gradually expanding into full transport enquiry management.
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Our team responded with an agile and adaptive approach. We:
– Delivered each module precisely based on the client’s submitted SOW and wireframes.
– Provided consultation and recommendations on user flow optimization and feature design, especially where requirements lacked full clarity or end-user perspective.
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This flexible yet proactive collaboration model ensured the client could move forward with confidence at each phase, while maintaining consistent quality and usability across the platform.
 Key features
Client Portal:
– Secure Sign-In / Sign-Up
– Create and submit transport enquiries
– Manage personal user account details
Admin Portal:
– Manage client profiles and accounts
– Handle transport enquiries and trip bookings
– Assign and manage drivers and vehicles
– Real-time location tracking and allocation support
– Custom branding and organization-level configuration
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Level 26, 44 Market Street Sydney NSW 2000
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contact@powergateaustralia.com
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(+61) 414 231 356
