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A Streamlined Transport Booking Portal For A Healthcare Provider
Overview
PowerGate Australia collaborated with a healthcare-focused organization to develop a web-based transport booking portal aimed at simplifying and managing non-emergency medical transportation. Built with Laravel for the backend API and Vue.js for the frontend interface, the platform provides a seamless experience for both clients and administrators.
The solution includes a client-facing portal for submitting and managing transport requests, alongside an admin portal for handling bookings, driver assignments, vehicle coordination, and organizational branding. This project plays a vital role in improving service efficiency and accessibility for healthcare-related transport operations.
How we help our client
The engagement followed a fixed-cost, statement-of-work (SOW) model, where requirements were delivered incrementally—starting from basic features like sign-in/sign-up and gradually expanding into full transport enquiry management.
Our team responded with an agile and adaptive approach. We:
– Delivered each module precisely based on the client’s submitted SOW and wireframes.
– Provided consultation and recommendations on user flow optimization and feature design, especially where requirements lacked full clarity or end-user perspective.
This flexible yet proactive collaboration model ensured the client could move forward with confidence at each phase, while maintaining consistent quality and usability across the platform.
Key features
Client Portal:
– Secure Sign-In / Sign-Up
– Create and submit transport enquiries
– Manage personal user account details
Admin Portal:
– Manage client profiles and accounts
– Handle transport enquiries and trip bookings
– Assign and manage drivers and vehicles
– Real-time location tracking and allocation support
– Custom branding and organization-level configuration
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contact@powergateaustralia.com
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